Responsible Gaming
Gaming Should Be Entertainment
At Rosentrust, we believe that online casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. It is important to approach gaming with a responsible mindset and to set strict limits on both time and money spent.
Remember: the house always has a mathematical edge. Only gamble with money you can afford to lose, and never view gaming as an investment or income source.
Age Verification
In the United Kingdom, you must be at least 18 years of age to participate in online gaming. It is your responsibility to ensure that you meet the legal age requirement in your jurisdiction before accessing any gaming platform.
If you are under 18, you are not permitted to gamble. If you suspect a minor is gambling, please contact the appropriate authorities or a support organisation listed below.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you experience any of the following warning signs, seek help immediately:
- Chasing Losses: Trying to win back money you have lost by gambling more
- Hiding Gambling: Concealing the extent of your gambling from family or friends
- Loss of Control: Being unable to stop gambling or stick to set limits
- Neglecting Responsibilities: Gambling instead of attending work, school, or family obligations
- Financial Problems: Borrowing money to gamble or using savings meant for essentials
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Escalating Bets: Needing to gamble with increasing amounts to achieve the same excitement
- Relationship Conflict: Arguments with family or friends about your gambling habits
- Lying About Gambling: Dishonesty regarding the time or money spent gaming
If you identify with any of these signs, it is crucial to reach out for support. Help is available, and recovery is possible.
Self-Help Tools & Responsible Gaming Features
Many online casinos offer built-in tools to help you maintain control. These include:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose before stopping play
- Session Time Limits: Receive reminders or automatic logouts after a set period of gaming
- Reality Checks: Pop-up notifications during play to remind you of time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from an online casino account
Use these tools proactively. Setting limits before you begin gambling makes it easier to stick to responsible habits.
Support Organizations & Resources
United Kingdom
- GamCare – Free confidential support for problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
Allows you to self-exclude from all licensed online gambling operators - Gamblers Anonymous – A fellowship of men and women who share experiences and support each other
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic – NHS treatment service
Website: CNWL NHS Service
International Support Resources
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Helpline: 0800 1372700 (free, confidential)
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. Support is confidential, free, and available 24/7 in the UK through GamCare and other organisations listed above.
Recovery is possible, and professional advisors are ready to assist you. Do not hesitate to reach out – taking the first step is the most important one.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.